Emergencies

At Riverside, we are proud to provide our own out of hours cover, and all Riverside Vets are fully equipped to deal with any emergency that may occur. You can reach us in an emergency on the normal number: 02380 620 605

Our surgery provides a 24 hour service, and recovering emergency calls is a priority.

Riverside Vets

24 hrs a day, 7 days a week, 365 days a year

Our Emergency Service Contact Procedure

1.

Phone our normal 24 hour telephone; 02380 620605

2.

You will automatically be diverted to our pager system. The answering service will ask for your name and contact telephone number

3.

These will be passed to the duty vet who will then return your call and provide assistance

4.

In the unlikely event that you have not received a response within 15 minutes, please repeat this process

Please be sure to leave the correct contact telephone number and keep your phone line free